We recently received an urgent enquiry from our good customer OSM Ship Management for a 500kW slip ring bow thruster motor, because the old one was burned out. Since they did not have a spare on board, the customer needed a replacement within just days. It looked like an almost impossible challenge to find one on such short notice, but our colleague Emma saw this as a great opportunity and reached out to several suppliers. Fortunately, one of our trusted suppliers had this exact motor in stock. The order was received the day after the enquiry and because of great teamwork, we were able to deliver the motor to the customer the same day!
We are always there to help our customers.